FAQs
General Questions
Are you fully qualified to carry out domestic and commercial electrical work?
Yes, we are fully qualified and approved, and our team includes experienced NICEIC electricians who follow UK safety standards and regulations. Whether you need small repairs or full installations, we make sure every job is carried out safely and correctly. Our team also uses trained testers to verify the quality of the work we complete.
Can you provide electrical work for both homes and businesses?
Yes, we support both domestic and commercial clients with repairs, installations, testing and maintenance. Whether you need a simple repair at home or ongoing support for a business premises, we provide a reliable electrical tester or specialist to suit your needs.
Have your electricians worked on large-scale commercial systems before?
Yes, our team has extensive experience in handling complex commercial systems. From multi-floor electrical layouts to ongoing maintenance, we ensure all work is completed safely and efficiently with the support of a skilled tester where required.
Why should we choose your team for electrical projects?
We take the time to understand your needs, provide honest advice, and ensure a NICEIC-approved electrician is available when specialist support is required. Our goal is always to deliver reliable work, clear communication, and long-term safety for your property.
How do we contact you for enquiries or bookings?
You can reach us through our website’s contact options, by giving us a call, or by sending an email if that’s easier. We respond quickly to questions, provide clear advice, and arrange visits at a time that suits you. This applies to both everyday appointments and emergency electrician requests.
Commercial – Reactive Maintenance Services
Why is reactive maintenance important for business safety?
Unexpected electrical faults can threaten safety and productivity. Our commercial team ensures hazards are dealt with quickly and thoroughly, helping protect your employees, customers and property.
How do you reduce downtime during commercial repairs?
We plan our work carefully, communicate clearly and use skilled electrical testers to pinpoint faults quickly. This helps us resolve issues with minimal interruption to your staff or customers.
What types of commercial faults can you repair?
We repair lighting faults, circuit issues, socket failures, equipment malfunctions and more. With a qualified NICEIC electrician on hand, we ensure your building remains safe and operational.
Commercial – Testing and Inspection
Are commercial properties required to have regular testing?
Yes, commercial premises must be inspected regularly to meet legal and insurance requirements. A skilled electrical tester from our team will complete all checks to ensure compliance and safety.
Why should businesses choose professional testing instead of basic checks?
Commercial premises often have more complex electrical setups. Professional inspections ensure deeper and more accurate assessments. Our trained team provides detailed reports that help businesses make informed decisions and plan maintenance confidently.
How often should commercial electrical testing be carried out?
Testing frequency depends on the type of premises and usage. Many businesses require inspections every few years, while certain environments may need them more often. Our NICEIC electricians help you determine the right schedule and keep your records up to date.
Domestic – Electrical Installations
Do you install new sockets, lighting and consumer units?
Yes, we handle all types of domestic electrical installations. From small additions to full rewiring, our NICEIC-approved electrician ensures everything is fitted safely and tested properly before completion.
Can you help design electrical layouts for home renovations?
We can support your renovation plans by advising on ideal socket positions, lighting setups and future-proofing solutions. Our electrical tester can also inspect existing wiring to make sure it can support your new layout.
How do you make sure new installations meet regulations?
Every installation is carried out by a qualified electrician, tested thoroughly and certified correctly. With a NICEIC electrician overseeing the work, you can be sure everything complies with the latest standards.
Domestic – Electrical Repair & Maintenance
Do you offer routine maintenance for homes?
Yes, we provide routine electrical checks to help keep your home safe and trouble-free. From inspecting wiring to testing safety devices, our NICEIC electrician ensures everything works as it should.
How do I know if my home needs electrical maintenance?
Signs include flickering lights, warm sockets, frequent tripping or outdated wiring. If you notice anything unusual, our tester can investigate and carry out any necessary repairs.
Why is timely repair important for home safety?
Electrical issues can develop into hazards if ignored. Quick repairs from a qualified electrician reduce risks, protect your home and ensure that everything continues to run safely.
EICR
What is an Electrical Installation Condition Report used for?
An Electrical Installation Condition Report checks the safety and condition of wiring, circuits and electrical equipment. Our tester inspects everything thoroughly so you know whether your system is safe, compliant and functioning as it should.
Why should I book an EICR for my property?
An EICR highlights hidden faults, wear and potential hazards. A NICEIC electrician carries out the assessment to ensure your wiring meets current standards, helping protect your building, your tenants and your peace of mind.
How often do you recommend carrying out an EICR?
Most homes need an EICR every five to ten years, while rental and commercial properties may require more frequent checks. Our electrical tester can advise the right schedule based on the age, usage and condition of your electrical system.
Are landlords legally required to have an EICR?
Yes, landlords must provide a valid Electrical Installation Condition Report for rented properties. We make this process straightforward by sending a qualified electrician to complete the inspection and issue the report promptly.
What happens if my EICR identifies problems?
If your report shows issues, we will clearly explain them and offer a plan for repairs. You’re free to ask questions, and we’ll guide you through the work needed. We can fix faults promptly, ensuring your home or business meets safety standards again.
Emergency Callouts
Are you available when an unexpected electrical fault occurs?
Yes, we offer emergency electrician support for urgent situations such as power loss, burning smells, tripping circuits, or dangerous faults. We understand how stressful electrical issues can be, so we respond quickly and work to make things safe again.
Do you provide out-of-hours emergency visits?
We aim to support urgent problems whenever possible. Electrical faults don’t follow business hours, and when something goes wrong, our team works to attend quickly. We prioritise safety first, using proper testing equipment to locate and control hazards.
Can you fix power outages or tripping circuits during emergencies?
Yes, we deal with all urgent electrical faults, including tripping circuits, power losses and dangerous wiring. Our priority is restoring safety, and our electrical tester will ensure everything is checked thoroughly before leaving your property.
What counts as an electrical emergency?
Emergencies include exposed wires, sparks, overheating, burning odours, repeated fuse trips, or total power failure. These situations can pose serious risks, so contacting an emergency electrical contractor straight away is essential. We assess the issue and ensure your property is safe before carrying out further repairs.
Do you offer emergency services for both homes and businesses?
We support both domestic and commercial clients. Whether it’s a failed fuse board at work or a burning smell at home, our emergency electrician will attend promptly and take control of the situation.